Himsoul is a skincare and grooming brand inspired by the natural purity of the Himalayas. We're dedicated to creating high-quality, effective, and safe products for men, teens, and kids.

We're committed to using safe, effective, and FDA-approved ingredients. While not all our products are 100% natural, most ingredients are naturally and carefully sourced. Our products are paraben-free, and some formulations use SLS and SLES, which are safe cleansing agents.

Our products are formulated to be gentle on the skin. We recommend checking the full ingredient list on each product page and performing a patch test before regular use, especially for sensitive skin.

Our products have a shelf life of [X] months from the date of manufacture when unopened. You can find the manufacturing and expiration dates on the product packaging. Once opened, we recommend using the product within [X] months.

To maintain the quality and effectiveness of our products, please store them in a cool, dry place away from direct sunlight and extreme temperatures.

No, Himsoul is a cruelty-free brand. We do not test our products on animals.

Yes! The mono cartons for our kids' products are designed with a fun, interactive element. They have a "cut and glue" activity printed on the inside, so your child can turn the packaging into a fun craft project.

You can easily place an order through our website. Simply add the products to your cart, proceed to checkout, and follow the on-screen instructions.

No, you can place an order as a guest. However, we recommend creating an account to easily track your orders, manage your information, and earn points with our Himsoul Explorer's Club.

Once your order is successfully placed, you will receive an email confirmation with your order details. Please check your spam folder if you don't see it in your inbox.

We accept all major credit/debit cards, Net banking, UPI, and Cash on Delivery (COD).

Orders cannot be modified once they are placed. To cancel, please contact our customer support team as soon as possible.

Yes, our website uses secure and encrypted payment gateways to ensure all your personal and payment information is protected.

We typically ship orders within 2 business days. Standard delivery time is 4-5 business days after dispatch.

Yes, we offer free shipping on all orders above ₹499.

Once your order is shipped, you'll receive an email and SMS with a tracking link. You can use this link to get real-time updates on your delivery.

Currently, we only ship within India.

We accept returns for damaged or incorrect products. Please refer to our Return Policies for detailed instructions and eligibility.

For returns in India, a nominal return shipping fee will be deducted from your refund. Alternatively, you can choose to receive your refund as Himsoul Money, and we will waive the return shipping fee as a bonus.

For hygiene and quality control reasons, we cannot accept returns for products that have been opened or used, unless the item is defective or damaged upon arrival.

Once we receive and inspect your returned item, we will notify you about the status of your refund. If approved, the refund will be processed and a credit will be applied to your original payment method within [X] business days.

We do not offer direct exchanges. If you need a different product, you can return the original item for a refund and place a new order.

You can reach our customer support team by emailing us at Hi@himsoul.com or by calling us at +919988757529.

Our support team is available from 10 AM to 6 PM, Monday to Friday.

The Himsoul Explorer's Club is our free loyalty program that rewards you for every purchase and interaction. As a member, you'll earn points you can redeem for discounts, get exclusive access to sales, and unlock special rewards.

It's easy and completely free! Just create an account on our website. You'll be automatically enrolled and can start earning points with your first order.

No, the Himsoul Explorer's Club is completely free to join and participate in.

You earn points every time you shop!

• Standard Earnings: Earn 5 points for every ₹100 you spend.
• Bonus Earnings: Earn extra points by: writing a product review, following us on social media, and celebrating your birthday with us.

Yes! You'll earn a higher rate for prepaid orders. For every ₹100 spent on a prepaid order, you'll earn 10 points instead of 5.

Points will be credited to your account once your order has been delivered and the return period has ended (typically 7-10 days after delivery).

Every 10 points you earn is equivalent to ₹1. For example, 50 points are worth ₹5. You can see your point balance at the top of your account page.

Our point value is straightforward: 10 points = ₹1. However, we may occasionally offer special promotions where you can get a higher value for your points on specific products or tiers.

You can apply your available points directly on the checkout page. Just enter the number of points you wish to use, and the discount will be applied to your total.

Yes! You can use your Explorer's Club points on top of most ongoing sales and promotions.

You earn points every time you shop!

• Standard Earnings: Earn 5 points for every ₹100 you spend on our products.
• Bonus Earnings: Earn extra points through actions that help us share the Himsoul story:
• Video Creation: Earn a significant point bonus (e.g., 500 points) for creating and sharing video content on social media that features our products and includes a brand-specific hashtag (e.g., #HimsoulJourney).
• Product Reviews: Earn a point bonus for writing a product review with relevant tags (e.g., 50 points per review).
• Social Engagement: Earn points for following us and celebrating your birthday with us.

Content Creator & Affiliate Program We invite passionate content creators and influencers to collaborate with us. Through a formal affiliation, you can earn exclusive rewards, commissions, and bonus points for every sale generated through your unique referral link. This program is a dedicated partnership to empower those who share our vision.

Yes! As a special bonus for our Explorers, you earn a higher rate of points for prepaid orders. For every ₹100 spent on a prepaid order, you'll earn 10 points instead of 5.

Points will be credited to your account once your order has been successfully delivered and the return period has ended (typically 7-10 days after delivery). This ensures all transactions are final.

The Himsoul Renewal Program is a convenient subscription service that allows you to receive your favorite products automatically. You save money and never run out of the essentials you need.

On any product page, simply select the "Subscribe & Save" option, choose your preferred delivery frequency, and add it to your cart.

Yes! You can easily manage your subscription by logging into your account. Here, you can change your delivery frequency, swap products, or even skip a delivery.

You can cancel your subscription at any time without any fees. Just log into your account and manage your subscriptions from there.

Our products are thoughtfully sourced with a focus on natural, plant-based ingredients from the Himalayan region and other trusted suppliers. We prioritize ethically and sustainably harvested materials.

We are committed to minimizing our environmental impact. Our packaging uses materials like recycled cardboard and biodegradable plastics whenever possible. We also make sure our shipping materials are recycled and recyclable.

We believe in giving back to the communities that inspire us. A portion of every purchase is dedicated to supporting local initiatives in the Himalayan region, focusing on sustainability and education.

The full ingredient list for each product is available on its dedicated product page. We believe in complete transparency so you know exactly what you're putting on your skin. For a detailed breakdown of the benefits of each ingredient, you can also explore our Ingredients Glossary.